Hello,
One of our customers using a T38G reported that when he is on the speakerphone, the microphone becomes weaker and weaker. People reported that they couldn't hear him well until he picked up the handset and then everything worked fine.
The phone has S/N 1106313083400799 with FW 38.70.0.171. Shall I upgrade the firmware? This firmware has RPS link built in and we need that for remote provisioning.
Any advise is appreciated.
Thank you,
Barnabas
One of our customers using a T38G reported that when he is on the speakerphone, the microphone becomes weaker and weaker. People reported that they couldn't hear him well until he picked up the handset and then everything worked fine.
The phone has S/N 1106313083400799 with FW 38.70.0.171. Shall I upgrade the firmware? This firmware has RPS link built in and we need that for remote provisioning.
Any advise is appreciated.
Thank you,
Barnabas