Transferring a Call Causes Call to Drop
I'm having a problem where our receptionist using a T28 tries to transfer a call to a user who is also using a T28, the user is currently on a call. Instead of the forwarded call going to call waiting...
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Beep to notify successful attended transfer
Hi ! I'm looking for a way to play a beep to the called phone, when it received an attended transfered call. A calls B B Att-Xfer to C B speeks to C "Beep needed here" A speeks to C I'm using Asterisk...
View Articleplacing an call on T28 with recent firmware
Hello, we are trying to place an call on an T28 phone using the 3cx myphone client. i've placed these URL's in myphone. Code:...
View ArticleT26P going directly to voicemail
When a call is answered on the T26P the call is automatically sent to voicemail. The phone rings before hand but drops off when answered. A reboot resolves this temporarily but is there a permanent fix?
View ArticleDND should flash red
is there any way that when i press DND, it should flash red on the screen? (right now, its almost impossible to know that they pressed (by mistake) the DND key, and if its on or not.
View ArticleT46G Plantronics CS540 and intercom
anyone been able to get the T46G Plantronics CS540 and intercom to work? Seems the headset will not auto connect the call and then when i hit the button on the headset it disconnects the intercom call...
View ArticleVoicemail Beep
I cannot disable the voicemail message beep by setting "voice.tone.message = 0" in the configuration file of a T42G with firmware version 28.71.0.181. Can someone please give me the right syntax for...
View ArticleShared Line
The shared line functionality seems to be disabled on the T46. I've tried several firmware versions and the Shared Line Dropdown only has an option for Disabled.
View ArticleCallerID with umlauts / special letters
Dear Yealink-Support, I have in use several phones of your company and like them very much. But there is one thing, that my users complain about: the german umlauts aren't recongised by the phones. But...
View ArticleCaller ID name lookup T38
Hi, Is there a way to have caller id pulled in from a outside source? We are hooked up to the 3cx system and the only option is to update the company address book. I would prefer if we can pull it from...
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XML Line Spacing (Leading)
I am working on a Weather application to use on T38Gs (38.70.0.132 Firmware) but I have come across an issue with text layout when using the FormattedTextScreen XML Object and layout of the text with...
View ArticleW52P firmware upgrade, WITHOUT W52H firmware upgrade
Hi, We have a lot of Csr's that have the W52P with the old firmware, problem is that I could upgrade their firmware remotely through the web interface, but that's only for the base, the handset has to...
View ArticleW52P Noise and Static
We just purchased 3 w52p sets. And installed these in three different locations off 3 diffrenet dsl lines. All 3 Phones in 3 locations have noise and ststic even when u are 5 feet away from the base?...
View ArticleT46G Tansfer to Prefix+BLF
I had asked this question on 3CX website as well. So i have a customer who wants a Xfer VM button on there phones. After doing all research i found there is a Prefix option for a DSSkey on the YeaLink...
View ArticleT19 & T2x second dial tone
Hi All, 1) does T19 or T2x support second dial tone with the dial plan? e.g. (9,x.) 2) also, does them provide individual time out setting? e.g. ([1-3]xx), when the dial fit to this pattern will dial...
View ArticleConfirm Yealink T42G has no logo/wallpaper support
Reading this guide in the section "Customizing an LCD Logo", it reads, "Logo is not applicable to the SIP-T46G and SIP-T42G IP phones." Furthermore, in the "Customizing a Wallpaper" section, it states,...
View Article3cx Phonebook on transfer
Hello, a customer who is using the yealink t28 wants to access the 3cx Phonebook with just 1 buttonclick when trying to transfer a call. But how can I set this up ? Now he has to go to Pool and then...
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T28P + EHS36 + Plantronics C054A
Hello Yealink Forums! I recently purchased a Plantronics C054A headset to use with my Yealink T28P phone. I have run into some problem related to the automated pickup of the handset using headset...
View Article[Q] Switching between base stations?
Hi Yealink Support! Considering to deploy 3 W52P base stations with 15 handsets for a high density application (warehouse and surrounding grounds) with an Asterisk PBX. If handsets are registered with...
View ArticleT46G - - Intercom - Call Barge Issue
Hi Support! When a T46G user is on the line, and someone pages or intercoms them, it puts the first call on hold automatically, and then after the page they can resume the first call (barge in). This...
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