Hi team,
I want the ability to transfer an incoming call using the TRAN key like this:
TRAN -> Extension -> Hangup
When I do this, the call stays on hold at the phone. If I do TRAN -> Extension -> TRAN, the call is transfered.
With "Blind Transfer On Hook", I was under the impression that I could just hangup after the extension so the call can be transfered but that does not work ...
So what is the purpose of this option?
I am using version 2.71.0.165 and I am connected to a Freeswitch PBX.
BTW, if I set the phone to do semi-attended transfer and I set the Semi Attend Transfer On Hook, the semi attended transfer kicks in.
Thanks,
Benoit
I want the ability to transfer an incoming call using the TRAN key like this:
TRAN -> Extension -> Hangup
When I do this, the call stays on hold at the phone. If I do TRAN -> Extension -> TRAN, the call is transfered.
With "Blind Transfer On Hook", I was under the impression that I could just hangup after the extension so the call can be transfered but that does not work ...
So what is the purpose of this option?
I am using version 2.71.0.165 and I am connected to a Freeswitch PBX.
BTW, if I set the phone to do semi-attended transfer and I set the Semi Attend Transfer On Hook, the semi attended transfer kicks in.
Thanks,
Benoit