I just updated all my phones to the latest firmware, 9.70.0.103. The phones are configured with 3cx. I am having multiple issues since the upgrade, it has been almost 3 weeks now, and here they are:
1. The phone randomly shuts off completely and then turns back on. If the person was on the phone, it would basically drop them completely and the phone would just restart. I have had this happen to 3 phones so far over the last 3 weeks. Has anyone seen this type of an issue before? When I looked at the logs on the phone, it kept saying it was disconnected from the network but all the other phones were working fine?
2. We are getting some weird beeping noise on the phones. I can not explain it and when I pulled a wireshark trace on it, that did not catch the "beeps". Only the person that is using the yealink T20p phone is hearing this noise, and the other user is not? Can someone please tell me what this could be? I tried all the settings and the noise still happens randomly.
Thanks.
1. The phone randomly shuts off completely and then turns back on. If the person was on the phone, it would basically drop them completely and the phone would just restart. I have had this happen to 3 phones so far over the last 3 weeks. Has anyone seen this type of an issue before? When I looked at the logs on the phone, it kept saying it was disconnected from the network but all the other phones were working fine?
2. We are getting some weird beeping noise on the phones. I can not explain it and when I pulled a wireshark trace on it, that did not catch the "beeps". Only the person that is using the yealink T20p phone is hearing this noise, and the other user is not? Can someone please tell me what this could be? I tried all the settings and the noise still happens randomly.
Thanks.